Frequently Asked Questions

Professional Supply is a distributor of janitorial and maintenance products, chemicals, equipment, and laundry/ware-wash systems. We have partnered with manufacturing companies, i.e., Multi Clean Chemical, Pioneer Eclipse , Continental, Crown Chemical GOJO Industries, SCA, Clarke, Golden Star, Amrep and Technical Concepts (to name a few). 

We accept phone-in orders (920) 565-4111 / (800) 236-8675, fax orders (920) 565-4100 or e-mail orders orders@cleaningstuff.com. Orders can also be placed directly on our Online Catalog. Browse even if you don't have an account with us. Customers can also use CSS - Customer Self Service. 

CSS stands for Customer Self Service. CSS is a unique program that allows you to place orders by logging in directly to our computer system. You can see all aspects of your account, view our inventory, check your pricing, look at the status of pending orders, check your payment history, and many other features. Please contact us at (800) 236-8675 or your sales representative for further information. 

Returns are accepted within 180 days, 90 days for chemicals. Returns must be in sellable condition and in their original packaging. Certain special order items may not be returnable. Please call or email for prior approval (920) 565-4111, (800) 236-8675, sales@cleaningstuff.com. View our Return Policy. 

There are no restocking fees on normal stocking items. Restocking fees may apply in special order circumstances, or items that cannot be returned to our supplier for credit. 

Net 15
Net 10
Net 30
Net 45
Cash
Check
Master Card
Due Upon Receipt
COD
All terms determined by Dun & Bradstreet or credit references.
Credit Application. 

Professional Supply stands behind what we sell. We will gladly replace all defective merchandise. 

Not for most orders. There may be a minimum order required for certain special orders, or to receive special pricing or freight discounts. 

ACH, Check, Visa, MasterCard, American Express, Discover, PayPal

Your invoices can be e-mailed, faxed or mailed via the US Postal Service. 

Yes, we can automatically send you an e-mail or fax order confirmation when your order is entered in our computer system. 

Click Here for our Standard Weekly Delivery Schedule.